Welcome to Lhotse Brew (lhotsebrew.coffee). We value your privacy and are committed to protecting your personal data. This Privacy Notice explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
1. Information We Collect
We collect information that identifies, relates to, or could reasonably be linked to you ("Personal Data"). This includes:
- Identifiers: Name, shipping address, billing address, email address, and phone number.
- Commercial Information: Records of products purchased and your purchase history.
- Financial Data: Payment information (processed securely through Stripe). We do not store full credit card numbers on our servers.
- Internet Activity: IP address, browser type, and how you interact with our website (collected via cookies).
2. How We Use Your Information
We use your data to provide our services and improve your experience, specifically:
- To process and ship your coffee orders.
- To communicate order updates and respond to customer service inquiries.
- To send promotional emails and newsletters (only if you have opted in).
- To analyze website performance and prevent fraudulent transactions.
3. How We Share Your Information
We do not sell your personal data. We share information only with trusted third parties necessary for our operations:
- Service Providers: Delivery partners (UPS/USPS), payment processors (Stripe), and email platforms (Resend).
- Legal Compliance: If required by law or to protect our rights and safety.
4. Your Rights (Texas Data Privacy & Security Act)
As a resident of Texas (or other applicable jurisdictions), you have specific rights regarding your data:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Correct: You can ask us to update or fix inaccurate information.
- Right to Delete: You can request that we delete your personal data, subject to certain legal exceptions.
- Right to Opt-Out: You may opt-out of targeted advertising or the processing of your data for profiling.
To exercise these rights, please contact us at lhotsebrewcoffee@gmail.com.
5. Cookies and Tracking
We use cookies to remember your cart and understand site traffic. You can manage your cookie preferences through your browser settings. We honor "Do Not Track" signals and universal opt-out mechanisms where applicable.
6. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal data. However, no transmission over the internet is 100% secure.
7. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
8. Contact Us
If you have questions about this Privacy Notice or our data practices, please contact us at:
Lhotse Brew
Location: Houston, Texas, USA
Disclaimer: This is a template for informational purposes and does not constitute legal advice. For specific compliance with international laws like GDPR (EU) or CCPA (California), you may wish to consult with a legal professional.